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Our Store
Alpharetta GA, USA 30009
E-MAIL:
Questions
If you have any questions, please fell free to get in touch with us. We will reply to you as soon as possible.
Big thanks from the Value Women Team
Frequently Asked Questions
HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
How long does processing and distribution take?
- We process orders within 1 business day and send them to the warehouse for distribution.
- The warehouse takes 3 business days to package and ship the order.
How long does shipping take?
- Shipping time varies by location. These are our estimates :
- USA – 5-10 Business days
- Canada – 5-10 Business days
- Europe – 5-10 Business days
- Scandinavian Countries – 7-14 Business days – Due to strict customs
- UK – 5-10 Business days
- Australia – 5-10 Business days
- New Zealand – 5-10 Business days
- Asia – 5-10 Business days
- Middle Easy – 7-14 Business days
- Africa – 7-14 Business days
- Mexico – 5-10 Business days
- Latin America – 7-14 Business days
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
We want you to be completely happy with your new purchase.
If you don’t love it, send it back!
Orders can be returned within 30 days of purchase. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
Value Women is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.
HOW DO I CHANGE MY SHIPPING ADDRESS?
We’re a small operation that is always striving to improve our flow but for now you will have contact us through the form or at : [email protected]
This must be done within the 24 hours of processing time. In some cases we can be more flexible up to 48 hours but it’s not guaranteed.
Please specify your order number and complete new address.
HOW DO I TRACK THE STATUS OF MY ORDER?
We’re a young company and working hard to improve our flow. For now the best way to get an update on your order is to contact us.
WHAT DO I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?
You will have contact us through the form or at : [email protected]
This must be done within the 24 hours of processing time. In some cases we can be more flexible up to 48 hours but it’s not guaranteed.
Please specify your order number and complete new address.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide and we ship for FREE! We value you!